I have a single invoice query relating to a specific member

If you have a payment query relating to a specific member with a UK policy (membership numbers AA0000000A, 0000000A, AXA/A00000000, HOL/A0000000 or STP followed by 7 digits) please enter their membership number and click Go. You'll then be able to specify your query type.

If the member has a Global Healthcare policy, please click here.