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If your queries relate to AXA PPP Tunbridge Wells policies (membership numbers AA0000000A; 0000000A or AXA/A00000000) or Health-on-Line policies (membership numbers HOL/A0000000), you’ll need to fill out a different form for these. Please click here to go to the ‘AXA PPP Tunbridge Wells or Health-on-Line’ option.
If your queries relate to AXA Global Healthcare members, your payment reference will read AXA PPP International, and the membership numbers will have these prefixes: AXI, AXE, AXC, BXI, BXE, BXC, HKE, KVE, OGI, or a number in this format: 7000000. Please click here to submit your query.