Our e-billing provider Healthcode handles recognition and changes to details for us.
Please check that your practice fits our recognition criteria here.
Please click on the button below to enter your details on Healthcode's Private Practice Register (PPR).
We are unable to process any new applications or changes to your details unless you're registered with the PPR.GO
You’ll find most of the codes you need on our Schedule of Procedures and Fees, along with what we expect to be charged for these, including consultations and sessional treatment (chapter 1.5).
We’re sorry, but our commitment to confidentiality means that we can’t discuss with you what treatment we have agreed to cover.
Please discuss agreed treatments directly with your patient, who can give you the authorisation number.
Our Specialist Fees and Contracting Team deal with all multiple specialist requests and post-operative uplifts as well as queries about our Billing Principles.
Please click here to submit the appropriate information.GO
The Clinical Coding and Schedule Development Committee may have changed some of the codes you've used in the past. So if you're not sure which code to use for treatment, please contact us using this form.
Sometimes we’ll ask you for a medical report so we can make a decision about a member’s claim. We’ll usually tell you where to send this information, so please follow this instruction to help us deal with the query quickly. If you’re not sure where to send a medical report and it is for a UK policy, please enter the individual’s membership number and select ‘go’. You’ll then be able to submit the report. This may take a little more time, but we’ll make sure it gets to the right place.
If the member has an international policy, please click here.
If you are having trouble using Healthcode, you can find their contact information using the link below
Our members’ policies may not cover everything, so when there is an excess or some other type of shortfall we want to give your patients your bank details so they can send the money straight to your bank account. If you want us to do this for you, please click here and let us know.