COVID-19: new ways of working

To help ensure patient safety, we’ve set up a new Clinical Support Centre, and we’re authorising remote consultations and focusing on business critical work. Click below for more details.

Individual providers

I would like help with:

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Billing or invoices



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Fees, codes, recognition, contracts and other queries



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Procedures outside AXA PPP healthcare's network of facilities


Billing and Invoices

I would like to upload a new invoice to Healthcode

AXA PPP healthcare works with e-billing provider Healthcode to manage invoicing. Please visit Healthcode’s website to upload your invoices.

If you need to upload documents to support a query on an invoice you’ve already submitted, please see ‘I have a query on invoices I’ve already submitted’, below right.

I have a query on invoices I’ve already submitted

Support for invoice queries relating to single and multiple members; AXA PPP healthcare, AXA PPP Bristol and Health-on-Line; plus general payment queries. You can upload information to support your query here.

Worried about fraud?

Please call our 24-hour confidential tip-off line on:

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