Making healthcare better, together

How can we help?

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Individual providers

Support for specialists, practitioners and their medical billing agency representatives

Individual providers are:

  • GMC-registered specialists who hold, or have held, a substantive post in the NHS or the Armed Forces
  • practitioners or therapists registered with their relevant professional body

Please visit our recognition page for more details


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Group practices

Support for specialist, practitioner and therapeutic group practices

Group practices are limited liability partnerships which have agreed (or wish) to offer services to our members based on quality and cost guarantees. This may include treatment at physiotherapy, osteopathy and chiropractic clinics or mental health therapy practicies, or consultations at specialist-led centres



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Support for hospitals, clinics, scanning centres and other facilities

"Facilities" cover the wide range of clinical centres where our members receive their treatment, and can range from hospitals to walk-in clinics.




Latest news

A new radiotherapy fee schedule

We’ve listened to feedback from oncologists who told us they needed clarity on charging for their services. We’ve now introduced a radiotherapy fee schedule. We believe this will make working with us more straightforward, transparent and fairer for everybody. You can find out more in the ‘Important changes’ section of our Schedule of Procedures and Fees (PDF dated March 2019), or Chapter 20 of our Schedule, Radiotherapy.

New billing principles

We've rewritten our Billing Principles to give you clarity in your work with us and better support for your patients’ care. You can find the new Principles on our Schedule of Procedures and Fees page.

Changes to improve how we work

We’re simplifying the number of systems supporting your patients and your practice. This means changing some of your patients’ membership numbers.
Please check the membership number your patient gives you when you submit invoices. It may be different from the membership number stored in your own records.
Please use the new number, and update your systems accordingly.